Shipping policy

SHIPPING POLICY

Bold Elle

Overview

At Bold Elle, we strive to process and ship your waist chain orders as quickly as possible. Please review our shipping policy below for important information about order processing and delivery.

Processing Time

  • Orders are processed within 2-3 business days (Monday - Friday, excluding holidays)
  • You will receive a confirmation email once your order has been placed
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched

Shipping Methods & Delivery Time

Standard Shipping

  • Delivery time: 5-7 business days after dispatch
  • Tracking information provided

Express Shipping

  • Delivery time: 2-4 business days after dispatch
  • Tracking information provided
  • Additional charges apply

Note: Delivery times are estimates and may vary depending on your location and courier service.

Shipping Locations

We currently ship to addresses within India only.

No International shippings as of Now. 

Shipping Costs

Free Shipping in india

Order Tracking

  • Once your order ships, you will receive an email with tracking information
  • You can track your package using the tracking number provided
  • Please allow 24-48 hours for tracking information to update after shipment

Shipping Address

  • Please ensure your shipping address is correct and complete
  • Bold Elle is not responsible for orders shipped to incorrect addresses provided by the customer
  • Address changes can only be made before the order is dispatched
  • Contact us immediately at kepuan@aol.com if you need to update your address

Delivery Issues

Lost or Stolen Packages

  • Bold Elle is not responsible for lost or stolen packages after successful delivery confirmation by the courier
  • Please check your tracking information and contact the courier service if your package shows as delivered but you haven't received it

Damaged Packages

  • If your package arrives damaged, please refer to our Return and Refund Policy
  • You must record an unboxing video and contact us within 72 hours

Delivery Delays

  • While we work with reliable courier services, delays may occur due to circumstances beyond our control (weather, holidays, courier delays)
  • Please contact us if your order hasn't arrived within the estimated delivery timeframe

Important Notes

  • Record Your Unboxing: We strongly recommend recording a video while unboxing your order. This is required for any damage claims (see Return and Refund Policy)
  • Orders cannot be cancelled once shipped
  • PO Boxes: Please specify if shipping to a PO Box as some couriers may not deliver to these addresses
  • Business days exclude weekends and public holidays

Contact Us

For shipping inquiries, please contact us at:

  • Email: kepuan@aol.com

We aim to respond to all inquiries within 24-48 hours.

Customs & Duties (For International Orders)

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country
  • These charges are not included in our shipping costs
  • Please check with your local customs office for more information

Thank you for shopping with Bold Elle!

Last Updated: February 2026